Dr Pragnya Ram
Group Executive President
Corporate Communications
21 January 2006
In the 29 villages of Palamau and Garhwa districts,
the back of the beyond areas of Jharkhand, Mr.
P. K. Ojha, Mr. Ramesh Ojha, Mr. Shatrughan
Singh and the Bihar Caustic team, have brought
about a silent revolution in a people's psyche.
Reaping a rich harvest
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The villages in which they work represent extremes.
On the one hand, the impoverished majority are
simple folks who want to live peacefully and
are content if they have a meal and a half every
day. On the other hand, there is an embittered
lot who would go to any lengths because they
feel they can no longer endure the conditions
in which they exist. And you have to see this
conflict almost in biblical terms. They nurse
a sense of let-down, as they believe that they
are looked upon as a stained people. They hazard
themselves and others too. Shatrughan and his
team's story is an example of courage in the
face of fear. So dramatic is the change, that
in an expression of gratitude the villagers
say "The Birlas have the heart of a lion
and the generosity of Karna, an iconic figure
in Mahabharat, the Indian epic". Read on.
A people's nightmare
"Working in this sort of an uncertain terrain
initially was a nightmare", says Shatrughan,
the leader of BCCL Janseva Trust. "But
we viewed this very factor as a challenge. While
agriculture is the mainstay of the economy,
the area is drought-prone. Irrigation facilities
earlier were virtually non-existent and the
vagaries of nature impeded people's livelihood
more often than not. Their literacy rate was
low, with nearly 67 per cent of the people living
below the poverty line. The birth rate of 3.12
per cent was on the higher side. Panchayat Raj
existed on paper. People had floated 'Jan Adalats',
dispensing justice according to their norms.
Five years ago when we ventured into the area,
it was very tough. Their disbelief in systems
extended to us too. They viewed us with a lurking
suspicion and wondered if we had a hidden agenda.
Industrial unrest rather than harmony was the
norm. Our first priority was to build bridges
of understanding with them and get them to trust
us. We had to inch our way in their midst slowly
and sensitively. To make a transformation, we
had to get the buy-in of these underprivileged,
unhappy people. We mooted a plan based on linkages
with the government agencies and tried to rope
in the local people.
At the heart of our strategy lay five steps,
basically resting on the premise that through
social mobilization, we could bring these villagers
to a reasonable standard of life, by delivering
the necessary development on various fronts.
Unrivalled dedication - Mr. Shatrughan Singh,
Mr. P. N. Ojha, Mr. K. K. Maheshwari, Mrs. Rajashree
Birla, Mr. Kalimuddin. Mr. M. D. Pathak and
Mr. Ramesh Ojha
The five fold path
Looking into the felt needs of the community,
such as health and sanitation, we struck upon
a novel idea to garner local support including
the disgruntled. From among the latter, we chose
a couple of people who were willing to give
up their militant stand and work with us as
catalysts after enormous persuasion. That we
would face a lot of hurdles was unsurprising.
We would go and sit amidst the villagers and
try to cajole them, to win them over as sensitively
as possible, resolute in our determination to
make a difference.
To usher in the change, our five fold path
banked on, firstly, creating avenues for education.
Secondly, endeavouring to change mindsets through
social reform. Thirdly, providing and campaigning
for better healthcare. Fourthly, working towards
economic self-reliance through income generating
activities; and fifthly, infrastructural development.
The significance of these critical developmental
factors could hardly be underscored. We kept
on singing this song. Eventually, they could
see the genuineness of our intent. Slowly but
steadily, more and more villagers began to pour
in for our programmes. We were able to make
them internalise our message.
Gaining their trust
Leveraging their trust, we established village
development committees in all the 29 villages.
We helped them name leaders for the various
projects. Through this route, we were able to
effect a tremendous turnaround, both psychologically
and in their quality of life. Literally making
them feel that we are a part of them.
Perhaps one of the reasons for our success
was that in these village development committees,
40 per cent of the members were women. They
brought in more transparency and veered people
away from their vengeful spirit. Our rapport
with the local government and linkages with
NGOs also went a very long way in getting the
people on our side.
Astounding progress
In these four years, we have managed to make
a tremendous headway. Our record:
To cater to the healthcare needs of the villagers,
we initiated specific camps. Our homoeopathic
camps benefited 5001 patients. At the weekly
rural medical camps, the total number of beneficiaries
exceeded 19,340. At dental camps 846
people have been treated, while at the eye care
camps, we looked after 445 patients.
In the area of family welfare, the team's work
has been exemplary. We devised effective strategies
and have managed to motivate people to adopt
practices, to have small families. In doing
so, we have been instrumental in facilitating
a reduced birth rate and increasing the coverage
of prenatal and antenatal care. Our project
set a benchmark in industry. Recognition of
our work came in our getting "the FICCI
Annual Award 2003-04 in family welfare"
at the hands of the Prime Minister.
Through our mother and child care programmes,
3,935 children have been immunised, 597 persons
have been treated for reproductive tract infection
and 29 persons for sexually transmitted diseases.
Antenatal and prenatal care has been extended
to 5,350 mothers. We convinced 5,100 people
to opt for planned families. Of these, 941 women
opted for sterilisation.
For the first time, women have come out of
the confines of their homes. Nearly 400 women
were given training in tailoring, while through
self help groups, we rendered 511 women economically
independent.
Under the Sarva Shiksha Abhiyan, we enrolled
732 students, while getting additional 242 children
into regular schools. To encourage the girl
child, we offer annual scholarships, which have
so far been given to 40 girl students, appearing
for the board exam.
One of the most unusual features of our work
with farmers has been establishing the "Paani
Panchayat". It is essentially a novel mechanism
for equitable distribution of water. Additionally,
through putting up hydel towers and repairing
hand pumps, we capacitated the flow of water.
The benefits were for all to see. More than
110 acres of parched land belonging to 605 farmers,
came under cultivation".
Simply overwhelmed
Mr. Naresh Ram, who leads one of the Paani Panchayats,
standing before a gurgling stream of water,
gushes shyly. "If you had met our people,
our farmers and our villagers, five years ago,
you would have seen our misery - faces of the
young, lined with unfilled folds of skin. Today
these have filled up. There is peace and subsistence.
We look upon the Bihar Caustic team as God's
response to our plea to end our misery. These
people have made us reshape our lives and our
destiny. We are now eager to move forward. There
is also the pride that comes from being on your
own feet. A lot of the discontent and confusion
that warped our people's intellect and burned
our hearts with vindictiveness is gone in several
pockets. In very few parts, it is still there.
Once in a blue moon the blasts thudding make
the dogs on the road run helter-skelter".
Undeterred our team continues to work in the
line of fire.
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